View

Views are one of the most basic actions your user can do. Views should be sent whenever your customer navigates to a page, whether that's from the navigation menu, a search result, or a product detail page. View actions are used within our services in order to track impressions, and product views.

Impressions vs Views.

When your customer navigates through your website or performs a search, results are displayed and our system tracks this as an impression. If you customer then decides to click on a product, that translates into a view, so then we can ultimately calculate the view conversion rate.

Views on Navigation Results

If your website's navigation is powered by Attraqt's services, you should send a navigation view event whenever your users navigate to a page and a query is made (in case of an infinite scroll implementation you can send multiple events while on the same page). Check the structure of the event below.

const viewActionOnNavigationResult = {
    "action":"view",
    "target": {
        "page": "path/to/page"
    },
    "sourceId":"f9caf9db-7549-4498-8c2a-3be977ce48d9",
    "metadata": {
        "locale": "en_GB"
    }
}

xo.activity.send(viewActionOnNavigationResult);

The properties needed for sending a view event on a navigation result are as follows:

  • action - you need to specify the action as view

  • target.page - you need to specify the path of your page in your web shop

  • sourceId - if you are implementing an FHR integration, you need to specify sourceId which is equal to the responseId you get from the FAS response.

  • locale - the locale selected by the user.

If you have any extra details you wish to send you can include them in the metadata _**_object.

Views on Search Results

If your website's search is powered by Attraqt's services, you should send a navigation view event whenever your users navigate to a page. Check the structure of the event below.

const viewActionOnSearchResult = {
    "action":"view",
    "target": {
        "page": "path/to/page"
        "search-terms": "trousers"
    },
    "sourceId":"8efbbef2-6640-4c16-b263-1f5a84813a1c",
    "metadata": {
        "locale": "en_GB"
    }
}

xo.activity.send(viewActionOnSearchResult);

The properties needed for sending a view event on a search result are as follows:

  • action - you need to specify the action as view

  • target.page - you need to specify the path of your page in your web shop

  • target.search-terms - you need to specify the search terms. If you are implementing an FHR integration they would be available in the FHR query response.

  • sourceId - if you are implementing an FHR integration, you need to specify sourceId which is equal to the responseId you get from the FHR query response.

  • locale - the locale selected by the user.

If you have any extra details you wish to send you can include them in the metadata _**_object.

Views on products - PDPs powered by FHR

If your Product Detail Pages(PDPs) are powered by Attraqt's services, you should send a product view event when your users land on your product details page.

const viewActionOnProduct = {
    "action":"view",
    "target": {
        "product":"83647582"
    },
    "sourceId":"6266c5de-6a3c-4299-af78-3fd17dc3e787",
    "metadata": {
        "locale": "en_GB"
    }
}

xo.activity.send(viewActionOnProduct);

The properties needed for sending a view event on a product detail page are as follows:

  • action - you need to specify the action as view

  • target.product - you need to specify the product id of the product on the page. For an FHR integration, this corresponds to the secondId **provided in the FHR query** response.

  • sourceId- if you are implementing an FHR integration you need to specify a sourceId which is equal to the responseId you get from the FHR query response. If you are implementing an XO integration, you need to specify a sourceId which corresponds to the recommendationId.

  • locale - the locale selected by the user.

If you have any extra details you wish to send you can include them in the metadata _**_object.

Views on products - PDPs NOT powered by FHR

If your Product Detail Pages(PDPs) are not powered by FHR, you should still send a product view event when your users land on a product detail page.

const viewActionOnProduct = {
    "action":"view",
    "target": {
        "product":"83647582"
    },
    "metadata": {
        "locale": "en_GB"
    }
}

xo.activity.send(viewActionOnProduct);

The properties needed for sending a view event on a product detail page when not powered by FHR are as follows:

  • action - you need to specify the action as view

  • target.product - you need to specify the product id of the product on the page. For an FHR integration, this corresponds to the secondId **provided in the FHR query** response.

  • locale - the locale selected by the user.

If you have any extra details you wish to send you can include them in the metadata _**_object.

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